Who we are
Senzoku is a shop specializing in premium Japan sourced tea.
Privacy
We respect your privacy and collect only the personal information necessary to process your orders and provide customer support.
Information We Collect
When you place an order, we may collect:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number (if provided)
- Order details
Payments are processed securely by our payment provider. We do not store your full payment card details on our website.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Ship your purchases
- Contact you regarding your order
- Respond to customer support requests
- Meet our legal, tax, and accounting obligations
We do not sell or rent your personal information.
Sharing Your Information
We only share your information with trusted service providers when necessary to complete your order, such as:
- Payment processors
- Shipping and delivery companies
- Website hosting providers (where applicable)
These providers receive only the information needed to perform their services.
Cookies
Our website uses cookies to:
- Keep your shopping cart working
- Remember your preferences while using the site
- Enable customer login (if applicable)
- Improve the functionality of the website
If analytics services are used, they may also use cookies to help us understand how visitors use our website.
Data Retention
We retain order information for as long as necessary to comply with legal, tax, and accounting requirements. Customer support communications may also be retained as needed to assist with future inquiries.
What rights you have over your data
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
To exercise these rights, please contact us using the email address below.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: info@senzokutea.com
We may update this Privacy Policy from time to time. Any changes will be posted on this page.